Frequently Asked Questions – EcoHaul Junk Removal 

 

Got junk? We’ve got answers. Whether you're scheduling your first pickup or comparing local junk removal companies, this page covers the most common questions customers ask about our eco-friendly junk removal services in Wake Forest and the surrounding North Carolina areas.

What does EcoHaul Junk Removal do?

We provide full-service junk removal for residential, commercial, and construction clients. From furniture and appliances to hot tubs and yard waste, we haul it all—while recycling and donating as much as possible.

What makes EcoHaul different from other junk removal companies?

We're locally owned, faith-grounded, and eco-conscious. We prioritize environmental responsibility by donating usable items and recycling to reduce landfill waste. Plus, we offer transparent pricing, fast service, and friendly professionals who care.

Do you serve my area?

We proudly serve Wake Forest, Raleigh, Durham, Youngsville, Franklinton, Creedmoor, Zebulon, Knightdale, Louisburg, Henderson, and surrounding communities.

Can you remove items from inside my house?

Absolutely. We do full-home cleanouts, including attic, basement, garage, and hoarder-type situations. You don't need to lift a finger.

How does your pricing work?

We price based on volume (how much space your junk takes up in our truck), labor involved, and item type. You’ll receive a firm, upfront quote before we start. No hidden fees—ever.

What types of junk do you remove

We take:

  • Furniture (couches, dressers, beds)

  • Appliances (refrigerators, washers, dryers)

  • Electronics (TVs, computers, printers)

  • Hot tubs and above-ground pools

  • Yard debris, construction materials, and more

Do you offer hot tub or spa removal?

Yes! We specialize in safe, efficient hot tub removal. Our crew can disassemble, haul, and dispose or recycle your old spa with no hassle.

What don’t you take?

Due to safety and regulation, we do not accept:

  • Hazardous waste (paint, chemicals, fuel)

  • Biohazards or medical waste

  • Certain restricted electronics (based on local laws)

How do I book an appointment?

Easy! You can book online 24/7 with just a few clicks. No phone calls needed.

🌱 Eco-Friendly Practices

What do you do with the junk?

We sort and separate items to:

  • Donate to local nonprofits and families in need

  • Recycle metal, wood, appliances, and e-waste

  • Dispose responsibly of what can’t be reused

🧹 Day of Service

❓ Do I need to be home for pickup?
Preferably, yes—but we can often arrange contactless pickup with photo confirmation for outdoor items.

❓ Will you clean up after the junk is removed?
Yes. We sweep the area and leave it tidy and ready for whatever’s next.

❓ Do you move heavy or bulky items?
Absolutely. Our trained team handles safes, pianos, furniture, appliances, and more with professional equipment and technique.

🤝 Customer Support

❓ Is EcoHaul insured?
Yes, we are fully licensed and insured for your peace of mind.

❓ Do you offer discounts?
We offer seasonal specials and discounts for pastors,   military, first responders, and teachers. Ask when booking!

❓ Can I leave a review?
We’d love that! You can leave a review on Google or Facebook—your feedback helps others find us